Privacy Policy

1. Introduction

Welcome to DBOps ("we," "our," or "us"). This Privacy Policy explains how VNS Software Services collects, uses, discloses, and safeguards your information when you use our DBOps platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide when registering for an account, including:

• Name (first name and last name)
• Email address
• Organization name
• Phone number (if provided)
• Profile information

2.2 Technical Information

We automatically collect certain information when you use our platform:

• IP address and location data
• Browser type and version
• Device information
• Usage data and analytics
• Session information
• Audit logs and activity tracking

2.3 Database Connection Information

When you configure database connections:

• Database connection strings (encrypted)
• Credentials (stored securely with encryption)
• Database schema metadata
• Migration and deployment configurations

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our platform
• Improve, personalize, and expand our services
• Understand and analyze how you use our platform
• Develop new features and functionality
• Communicate with you for customer service and support
• Send you updates, security alerts, and administrative messages
• Detect, prevent, and address technical issues
• Comply with legal obligations and enforce our policies

4. Data Security

We implement industry-standard security measures to protect your information:

• End-to-end encryption for sensitive data
• Secure database connection handling
• JWT-based authentication
• Role-based access control (RBAC)
• Comprehensive audit logging
• Regular security assessments
• Data backup and disaster recovery

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Audit logs and activity data are retained for up to 2 years for compliance and security purposes.

6. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent: When you explicitly authorize us to share information
• Service providers: With trusted third-party service providers who assist in operating our platform
• Legal compliance: When required by law, court order, or government regulation
• Business transfers: In connection with a merger, acquisition, or sale of assets
• Protection of rights: To protect the rights, property, or safety of DBOps, our users, or others

7. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Data portability: Request transfer of your data to another service
• Opt-out: Opt-out of marketing communications
• Withdraw consent: Withdraw consent for data processing

To exercise these rights, please contact us at support@dbops.in

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain user sessions
• Remember user preferences
• Analyze usage patterns
• Improve platform performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our platform.

9. Children's Privacy

Our platform is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our platform, you consent to the transfer of your information to such locations.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

13. GDPR Compliance (For EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to be informed about data collection and use
• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making